Privacy & Policy
Last updated: January 2026
1. Information We Collect
When you purchase fine jewelry from Phoenix Jewels, we collect essential personal info such as your name, billing address, shipping address, email, phone number, and payment credentials to complete transactions safely.
2. How We Use Your Data
Your information is primarily used to fulfill orders, arrange fully insured express shipping, send tracking confirmations, and respond to support queries. We do not sell or trade your details with third parties.
3. Cookie Policy
We use essential cookies to maintain your shopping cart state, store user preferences (such as liking products to save to your Wishlist), and collect anonymous performance analytics to make the site load faster.
4. Terms & Conditions
By browsing this storefront or placing an order, you agree to comply with our transaction terms. Prices are subject to gold and market pricing adjustments. All product specifications (such as carats, metal weights) are guaranteed authentic.